Contact FightFast Customer Service
FightFast Phone Numbers and Emails
Toll-Free Number:
-
(800) 899-8153Toll Free (US and Canada)
FightFast Emails:
FightFast Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call FightFast is 8008998153. 53% of customers managed to speak with a real person.
The average hold time is less than 1 minute. The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as FightFast may ask you for the following information to identify you as a customer: email, order id or tracking no or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call FightFast is 8008998153. 53% of customers managed to speak with a real person.
The average hold time is less than 1 minute. The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as FightFast may ask you for the following information to identify you as a customer: email, order id or tracking no or first and last name.
People call FightFast mainly because of product/ service, request for information, shipping and delivery.
4% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel neutral after talking to customer service representatives.
The best email to contact FightFast is support@fightfast.com. 74% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
FightFast Website:
FightFast Help Center:
Corporate Office Address:
Other Info (opening hours):
Additional Phone Number:
International: + 1(599) 732 5317
How Good is FightFast's Customer Service?
Well, your process of keeping your customer informed Bucks. Your email notifications don't include any specific details on what was ordered, no order ID, no estimate shipping date, no shippers tracking information. WTH!
Never got anyone on the phone but they did respond to me by email and they are sending another one.
I received a text message the following day that they cancelled my order per my request and refunded me what I payed.
It was great. It was my fault because I didn't check my spam emails. I was looking for my order confirmation. She told me to look in the spam emails and there it was. Can't wait to get the Titan and check it out. Thanks
I’m trying to find out how to reach out to them. On my last order they were great.
55555
Summary of FightFast Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call FightFast?
Shipping and Delivery Question:
- “Looked for shipping on my purchase”
- “Order has wrong address”
- “2 weeks and no order has arrived”
Product/ Service Question:
- “For something that I did not buy and I am very pissed”
- “I have an issue with one of your products”
- “Accidently touched screen as scrolling down want 2 cacel 6 pen knifes.”
Request for Information Question:
- “I want to place an order but I can't order what I want”
- “Why did my order never ship”
- “Just trying to find out what the last 2 charges are for...they were charged today the 28th..”
Activation/ Cancellation Question:
- “I want to cancel my order”
- “Cancel all-any subscription”
- “Cancelling orders”
Payments and Charges Question:
- “You are overcharging me”
- “Disputed charge on my cc”
- I got charged for a membership that I didn't want
Refund Question:
- “Accidentally bought something I need my money back ASAP”
- “Refund”
- “Refund of money”
Return/ Replace Question:
- “Return knife, poor quality, flaws. Can't find my order # on my phone.”
- “Had a check returned bank thought it was a scam”
- “Change order”
Account Question:
- “Trying to become a hotless member again after phone was stolen.”
- “Trouble entering my email to get Buccaneer Cutless”
- “Verify my order”
Cards Question:
- “Want to buy your kit,card won't work”
- “My card won't work”
- “Credit card charges 05/24. What are they for?”
Staff Question:
- “I didn’t mean to tap this link, I was trying to get customer service and check on my order if it has been shipped. Sorry for the mixup.”
Website/ Application Question:
- “Not able to place order online. Pop-up message informed that my email could not be registered. Please help me place my order for SOG KNIFE. Thank you!”
Other Question:
- “My order”
- “Never ordered anything from fightfast”
- “Pissed customer”
Compare FightFast Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
